Field debt collection

What to do to have control over employees working in the field? How to automate their work?

How to increase the efficiency of field debt collectors?

There are many options. One of them is the investment in a mobile application supporting debt collectors working in the field. VSoft Mobile Workforce is a ready-made solution designed to support field employees in handling tasks related, among others, to recovery of overdue receivables.

What will you gain thanks to the mobile application for field debt collectors


CURRENT ONLINE DATA

Access to current information (online) on the debtor and his case.

1

OPTIMAL ROUTES OF FIELD VISITS

The possibility of planning optimal routes of field visits.

2

DATA SECURITY

Safety of personal and financial data about debtors by securing access to the application by PIN.

3

QUICK AND CORRECT REPORTS FROM FIELD VISITS

Increasing the speed and correctness of submitted data in the field visit report by verifying the scope of the entered data, their validation and prompting of records (e.g. multiple-choice fields).

4

EFFICIENT EXECUTION OF A FIELD VISIT USING A PHONE

Possibility of accepting repayment from the debtor, taking photos in the application and attaching them or other attachments to the debt collection case. It is also possible to mark the GPS position of the field visit.

5

IMMEDIATE INFORMATION

Immediate sharing of information about the result of a field visit.

6

MONITORING OF THE FIELD DEBT COLLECTORS

Monitoring the activities of the field debt collectors, which allows you to verify their reliability and increase the dynamics of the activities carried out. This has a huge impact on the credibility of the work carried out in the next steps of the debt collection procedure.

7

Our solution brings:

increasing the efficiency of debt collectors working in the field by 20%-30%,
saving the work of team managers of field workers at the level of 10%.
The solution can be used both by field debt collectors employed by the principal, as well as by the principal, who can provide orders for outsourcing service to field employees.

VSoft Mobile Workforce

Mobile application for field employees


The Field Service Management (FSM) tool designed for mobile employees, which places special emphasis on monitoring employee activities in the field and the speed of reporting on their realization.